Florida Quarterly Law Update: FTSA + TCPA Means $1,000–$3,000 Per Call, 4 Billion Robocalls, and a 15-Day Text Trap

By Christopher Prosser, BA AA, CLA • September 10, 2026

State-by-State Updates

YouMail: 4,015,047,900 robocalls in 2025, 2,568,431,600 in 2026 YTD. 204,702 DNC complaints — 933 per 100,000, up 33.5%. Fifth-highest complaint rate in the FTC book. Tampa, Miami, and Orlando stay on the city leaderboard.

Federal floor: TCPA $500 / $1,500.

Florida layer — the original mini-TCPA: Fla. Stat. § 501.059 (FTSA).

  • Prior express written consent for automated sales calls and texts.
  • Hours: 8 a.m.–8 p.m.
  • Three sales calls on the same subject per 24 hours.
  • Private action: greater of actual damages or $500, trebled to $1,500 if willful or knowing, plus fees.
  • Stacks with TCPA. Same call can be $1,000–$3,000.
  • 2023 text amendment: before you sue over texts, reply STOP and wait 15 days. If they keep texting, the claim proceeds.

AG / FDACS can also levy administrative fines. Willful state enforcement figures are sometimes cited as high as $10,000 on the public side.

What changed: The 15-day STOP rule is the one that still surprises people. Miss it and the text count gets knocked out. Voice-call FTSA claims do not use that trap.

Left on the table: 204,702 × $500 ≈ $102 million federal floor. × $1,500 ≈ $307 million. Stack FTSA and the same complaint file roughly doubles. Four billion estimated robocalls is why Florida plaintiff firms never left.

Reply STOP. Screenshot it. Log voice calls with time (8:01 p.m. matters). Use the Florida Playbook and Florida Consumer Justice for the sale that follows.

Educational only. Not legal advice.

This is a Q3 2026 TeleJustice Academy quarterly law update. Figures: YouMail Robocall Index (estimated volume); 2025 DNC complaint counts and per-capita rates compiled from the FTC Data Book cycle. “Money left on the table” is complaint count × TCPA statutory minimums — an illustration, not a prediction. Robocall indexes include legal recorded calls. Only documented illegal calls and texts support a claim.

Protect the file: National DNC at donotcall.gov · state list where one exists · call log with date, time, number, recording if lawful in your state · screenshots · the Playbook for your state at telejusticeacademy.com and telejusticepro.com.


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Disclaimer: TeleJustice Academy, LLC is not a law firm. We provide educational and informational materials only. Nothing on this website constitutes legal advice, creates an attorney-client relationship, or guarantees any outcome. Always consult a licensed attorney for advice specific to your situation.

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