Florida Do Not Call List Law Explained: Florida Telephone Solicitation Act (FTSA) Purpose, Statute & Statutory Damages (2026 Guide)
The Florida Do Not Call List and Florida Telephone Solicitation Act (FTSA), codified at Florida Statutes § 501.059, give Florida residents powerful tools to stop unwanted telemarketing calls and texts. Florida maintains its own state Do Not Call registry (administered by the Florida Department of Agriculture and Consumer Services) in addition to the federal National Do Not Call Registry. Telemarketers must scrub against both lists.
Purpose of Florida’s Do Not Call Law The FTSA was enacted to protect Florida consumers from intrusive, unsolicited telephonic sales calls, including those made with automated systems or prerecorded messages. Its goal is to restore residential privacy, reduce harassment, and give consumers a private right of action so they can enforce the law themselves rather than relying solely on government complaints.
Key Requirements Once a residential, mobile, or paging number is registered on the Florida Do Not Call List, telephone solicitors generally may not initiate outbound telephonic sales calls to that number. Recent amendments strengthened consent requirements for automated calls and texts and added a “STOP” reply process for certain text-message claims.
Potential Damages under Florida Do Not Call / FTSA Consumers have a private right of action. For each violation a consumer may recover the greater of actual monetary damages or $500 in statutory damages. If the court finds the violation was willful or knowing, damages may be trebled to $1,500 per violation. Injunctive relief is also available. State regulators may seek civil penalties up to $10,000 per violation.
Florida’s FTSA works alongside the federal TCPA, so a single illegal call or text can create liability under both laws.