Arizona Quarterly Law Update: The Nation’s Worst DNC Complaint Rate, 840 Million Robocalls, and $1,000 State Fines on Illegal Texts

By Christopher Prosser, BA AA, CLA • September 10, 2026

State-by-State Updates

Arizona is the country’s complaint capital. The FTC’s FY 2025 Data Book put Arizona first at 1,028 DNC complaints per 100,000 people. Raw count: 74,752 complaints. YouMail: 839,824,700 robocalls in 2025, 537,576,900 so far in 2026 — about 76.5 calls per person affected. Phoenix remains a top-10 U.S. robocall metro.

Federal floor: TCPA $500 / $1,500.

Arizona layer:

  • A.R.S. § 44-1271 et seq., Telephone Solicitation Act.
  • H.B. 2498 (signed April 12, 2023) — sales texts to numbers on the Do Not Call list need the same consent or relationship as voice calls. The Attorney General may fine up to $1,000 per violation.
  • Arizona UDAP theories can ride alongside a federal TCPA count.

What changed: The 2023 text amendment is the live change. No 2026 rewrite. AG Kris Mayes remains active on consumer and carrier cases through the multistate task force.

Left on the table: 74,752 complaints × $500$37.4 million. × $1,500$112 million. That is only the complained-of slice. Eight hundred million estimated robocalls is the rest of the iceberg.

Register on the National DNC list. Screenshot every spoofed “local” 602/480/623 number. Report to consumerinfo@azag.gov or 602-542-5763. The Arizona Playbook is built for this volume.

Educational only. Not legal advice.

 

This is a Q3 2026 TeleJustice Academy quarterly law update. Figures: YouMail Robocall Index (estimated volume); 2025 DNC complaint counts and per-capita rates compiled from the FTC Data Book cycle. “Money left on the table” is complaint count × TCPA statutory minimums — an illustration, not a prediction. Robocall indexes include legal recorded calls. Only documented illegal calls and texts support a claim.

Protect the file: National DNC at donotcall.gov · state list where one exists · call log with date, time, number, recording if lawful in your state · screenshots · the Playbook for your state at telejusticeacademy.com and telejusticepro.com.


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Disclaimer: TeleJustice Academy, LLC is not a law firm. We provide educational and informational materials only. Nothing on this website constitutes legal advice, creates an attorney-client relationship, or guarantees any outcome. Always consult a licensed attorney for advice specific to your situation.

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